Terms of booking
What you are agreeing to when you book through this site. Please keep a copy: this page can be printed or saved, and your confirmation email repeats the parts that apply to your booking.
Who you are booking with
AVB Financial Solutions.
Phone 021 555 0100
Email joshua@cangocode.com
Website https://avbdemo.cangocode.com/
What you are booking
The services, what each involves, how long it takes and its price are shown on the booking page before you choose a time, and again before you pay. A booking is for the person named on it, on the date and at the times shown in the confirmation.
A health check and a fitness assessment are screenings. They are not a diagnosis or treatment, and they do not replace seeing your own doctor. If a result worries you, or you feel unwell during the assessment, tell the person seeing you and follow it up with your doctor.
Prices and paying
Prices are in South African rand and are the full price: there is nothing added at checkout. Amounts marked paid now are paid online when you book. Amounts marked at the venue are paid there, on the day, and only for what you have done. When nothing in a visit is paid online, a booking fee of R150.00 is paid instead, to secure the time.
Moving and cancelling
Up to 48 hours before your appointment you can move it or cancel for a full refund. Inside 48 hours it can no longer be moved online, and cancelling forfeits what you paid, with two exceptions: within 7 days of booking you may always cancel for a full refund, and if you cannot come because of a hospital stay or a death, contact us and we refund in full.
- Cooling-off. Under section 44 of the Electronic Communications and Transactions Act you may cancel within 7 days of booking, without giving a reason, and get everything you paid back. This applies even inside the last 48 hours.
- Hospital stay or death. Under section 17(5) of the Consumer Protection Act nothing is kept if you, or the person booked, cannot come because of a hospital stay or a death. Contact us and we refund in full.
- If we cancel or move it, you are refunded in full, or may accept the new time.
- Refunds go back to the card you paid with, within 30 days and usually within a few working days.
Use the link in your confirmation email, or Find my booking, to move or cancel.
Your record of the booking
Your confirmation email has the date, times, services, prices and reference. The booking page it links to shows the same at any time and can be printed or saved as a PDF.
Your information
How we collect, use, protect and keep it is set out in how we handle your information.
Complaints
Tell us first at joshua@cangocode.com or on 021 555 0100, and we will try to put it right. If we cannot, you may approach the National Consumer Commission (thencc.org.za).